Return Policy


You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the date on which you acquire physical possession of the goods or a third party other than the carrier and indicated by you acquires physical possession of the goods.

To exercise the right to withdraw from the contract, you must inform us: TopSet Forniry Kamienne of your decision to withdraw from this contract by an unequivocal statement (e.g. a message sent by e-mail to the address You can use the model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract. Consequences of withdrawal from the contract In the event of withdrawal from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), without undue delay, and in any case, no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract.

We will refund the payment using the same payment methods that you used in the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.

We may withhold the reimbursement until we receive the goods or until proof of their return is provided to us, whichever occurs first

Please send back or hand over the goods to us or, without undue delay, and in any case no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only responsible for any diminished value of the goods resulting from the handling other than what was necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

  • Adresat:

    Stone Wholesale TopSet Sp. z o.o. ul. Bogucka 15, 32-020 Wieliczka, Poland Tel: +48 12 380 00 03, NIP: 6832123733 REGON: 522969323

  • I / We * hereby give notice of my / our * withdrawal from the contract

sale of the following goods / for the provision of the following service * (replace goods)

  • Order / pickup date *
  • Name and surname / Name / surname of the consumer (s)
  • Consumer (s) address
  • Signature of the consumer (s) (only if the form is sent in paper version)
  • Date

* Delete as appropriate